FAQ's

1. What products do you sell?

We offer a wide range of high-quality health and wellness products. Our selection includes health supplies, fitness tools, daily essentials, and much more, all designed to help you lead a healthier and more comfortable life.

2. How can I place an order?

Placing an order with us is easy! Simply browse our online store, add the items you wish to purchase to your cart, and proceed to checkout. You’ll be able to enter your shipping and payment details to complete the order.

3. Do you offer free shipping?

Yes! We offer free shipping on orders over [insert amount]. Shipping fees may apply to orders that do not meet this threshold. The cost will be calculated at checkout.

4. How long does shipping take?

We strive to get your products to you as quickly as possible. Generally, shipping times are as follows:

Standard shipping: 5-7 business days
Expedited shipping: 2-3 business days

Processing times may vary depending on the product and availability.

5. Can I track my order?

Absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package and get updates on its status.

6. Do you ship internationally?

At this time, we only ship within the United States. We may expand to international shipping in the future, so stay tuned for updates!

7. What if my order is damaged or lost?

If your order is damaged or lost during shipping, please contact us within 5 business days of receiving your tracking information. We’ll assist you in resolving the issue and ensure you receive a replacement or refund as needed.

8. Can I change my order after it has been placed?

Once an order is placed, we begin processing it right away to get your items to you quickly. Unfortunately, this means that we are unable to make changes to an order once it’s been submitted. Please double-check your order before completing the purchase.

9. How can I contact you if I have questions?

You can reach us through any of the following ways:

Phone: 347-261-5938
Email: healthteksupplies@gmail.com
Physical Address: 15 Francis CT, Elmont, NY 11003, United States

We’re here to help and will get back to you as quickly as possible.

10. What is your return policy?

We want you to be happy with your purchase. If for any reason you're not satisfied with your order, please contact us within [X] days of receiving your item to initiate a return or exchange. Items must be returned in their original condition and packaging. For more details, please refer to our Returns & Exchanges page.

11. Do you offer gift cards?

Yes! We offer gift cards that can be used on any products in our store. You can purchase a gift card directly from our website and send it to a loved one or use it for yourself.

12. Do you offer customer support?

Yes! Our customer service team is here to help with any questions or concerns you may have. Feel free to reach out to us via email, phone, or our contact form on the website, and we will be happy to assist you.